CUSTOMER SERVICE / TERMS & CONDITIONS
For orders in the U. S. Postage & Handling cost is 30% of subtotal, up to $16.00. All orders outside the U.S. Postage & Handling cost is 50%, except books up to $50.00. All orders $340.00 or above will include free shipping. All orders in U.S. funds only. Please allow 2-3 weeks for your item(s) to arrive.
A sales tax of 5.13% is only applied to Colorado residents.
There are no refunds or exchanges on any open package except for defective tape or CDs. If your tape or CD is defective upon receipt, please call us at 719-687-7676 and we can arrange to send you a replacement.
Refunds/Exchanges for Jonah Intensive Class Signups
If your order includes signing up for a Jonah Intensive Class, you agree to accept the terms that this class sign up is not eligible for refunds or exchanges. The sale is final and you agree to these terms by checking the “I’ve read and accept the terms & conditions” box upon final checkout.
Downloads are not returnable, exchangeable, or refundable.
We are not responsible for the loss of digital recordings due to a computer crash or any technical issue once the download process has been successfully completed. Please be sure to backup MP3 purchases so they can be restored should any loss of data occur after your transaction is complete.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Jonah Life Institute llc or its content suppliers and protected by United States of America and international copyright laws. The compilation of all content on this site is the exclusive property of Jonah Life Institute llc and protected by United States of America and international copyright laws. All software used on this site is the property of Jonah Life Institute llc or its software suppliers and protected by United States of America and international copyright laws.
Jonah Life Institute llc is a registered trademark of Jonah Life Institute llc in United States of America and other countries. Jonah Life Institute llc trademark and trade dress may not be used in connection with any product or service that is likely to cause confusion among customers, or in any manner that disparages or discredits Jonah Life Institute llc. All other trademarks not owned by Jonah Life Institute llc or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Jonah Life Institute llc or its subsidiaries.
All information provided by you, including name and address, email address, and credit card information, is used only to service your order. None of the information you provide is transferred to any other entity under any circumstances. We do not share this information with anybody. Period.
If you have an questions about the ordering process on our website, or if you would rather order by phone, please call us at 719-687-7676 (Mondays through Fridays from 8:30am to 5:30pm MST). Our Mailing Address: Jonah Life Institute LLC PO Box 425 Monument, CO 80132